CONTACT
Get In Touch.
Have a question about an order, a product, or just want to say hello? We're here to help. Drop us a message and we'll get back to you within 1-2 business days.
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Contact information
Prefer to reach us directly? Here's where to find us.
Email
info@deckshift.co.uk
Response time
Within 1–2 business days (Mon–Fri)
Based in
Milton Keynes, United Kingdom
Before you message
You might find a quick answer in our FAQ below — we've covered the most common questions about orders, shipping and returns.
Frequently asked questions
Standard UK shipping takes 2–5 business days from dispatch. Orders are processed within 1–2 business days.
Yes, all UK orders over £75 get free shipping applied automatically at checkout.
Yes, within 14 days of delivery. Items must be unopened. Opened sealed product cannot be returned.
No, DeckShift sells sealed product only — booster boxes, packs and starter decks. No individual cards.
Contact us with your order number if it hasn't arrived within 10 business days of the estimated date.
UK only currently. International shipping coming soon.
Carefully packaged with protective materials. Booster boxes double-boxed where necessary.
All major credit/debit cards via Shopify Payments and PayPal.